To all friends, colleagues and customers of Ibstock,
Following the guidance provided by the Government and Public Health England, Ibstock plc has taken a number of steps to help minimise any potential spread of COVID-19. Our Senior Leadership Team are meeting on a daily basis to review the very latest information and our robust contingency plans are evolving at pace and in line with the latest guidance.
The health, safety and wellbeing of our employees, customers and suppliers is of paramount importance, we have therefore implemented measures to ensure continuity of service, balanced alongside health and safety. Many of our employees have full remote access to all of our systems. Sales Offices and factories remain open, with either sensible social distancing measures implemented or remote working to limit potential virus spread. Our dedicated staff are working around the clock to ensure we can continue to service our customers. To ensure you get what you need, please help us by communicating your forward plans as far as you can.
We understand the general concern around the spread of COVID-19 and have requested our employees reduce business travel to all but essential meetings. Therefore, appointments that we may have scheduled with you are at risk of cancellation. We can continue to discuss your business remotely and as previously mentioned, our sales offices remain open and therefore are fully able to trade as usual.
As a British company, in the main manufacturing products using British materials, we are fortunate to have limited exposure to overseas supply chains and therefore don’t anticipate any issues in our ability to trade as normal. We are in constant communication with our transport and logistics partners and currently do not foresee any issues. We will continue to work closely with them to reduce risks.
Please contact us with any queries you may have. If you are unable to get hold of your usual contacts, please use the below fall-back numbers and they will direct you to an appropriate contact within our business:
- Ibstock Brick Customer Services – 0844 800 4575
- Ibstock Kevington Customer Services – 0844 736 0350
- Supreme Concrete Customer Services – 0333 999 2220
- Forticrete Roofing Customer Services – 01525 244900
- Forticrete Stone Customer Services – 01909 775000
- Anderton Concrete Customer Services – 0333 234 3434
- Longley Concrete Customer Services – 01924 464283
We wish you and your employees well during this turbulent time. It is important for all of us to keep communication lines open so please stay healthy, stay in touch and together, let’s keep Britain building.
CEO Ibstock PLC
Read more about our COVID-19 stakeholder statement here.